Staying Safe

Online Safety

While the majority of our members are sincere and honest in the information they provide, as always exceptions do exist. Every partner proposal you receive has been stringently verified. This process removes the majority of these rogue accounts. In recognition of the sophistication of modern day scammers, here are six additional tips on how you can confirm the authenticity of a profile and protect yourself against fraud.

  1. be mindful of your personal information
    It is natural to be excited and curious about someone we have met over the internet. We want to learn all we can about them and might prefer to call them as soon as possible to hear the sympathetic voice behind the emails. Before giving out ANY personal information such as your phone number or email address, it is worth reflecting upon that fact that you cannot take this information back. It is, of course, essential in the dating process to exchange personal information, but only proceed if you feel comfortable doing so. If your partner is excessively demanding it can be a warning sign. Some users have reported success setting up dating email accounts, used for the express purpose of contacting potential partners to organise meetings.

Beware of users who send you a private email address or links to the external website on your first communication. These are often the clearest indications of a phishing attempt.

  1. Financial requests
    If your partner suggestion requests for you to either make or receive any form of financial payment, cease all contact immediately and report the profile to customer care. This is one of the strongest indicators of a fraudulent account and it often only becomes apparent after initial contact has been made. For example mobile balance send, or helping the poor or says I’m broke.
  2. Don’t rush
    It is important that you feel comfortable when making the decision to deepen your relationship with a partner proposal. Only provide your mobile phone number if you feel safe and comfortable doing so. Do not let yourself be pressured into meeting someone you are unsure of. It is important to explain this to your partner and if they do not take your wishes into account it is best to not contact them further.
  3. Plan a safe Public meeting
    your first meeting is something to be excited about! It is one of the many steps in the process of getting to know your future partner. Even if you feel you have become closer to them via email and phone, you should still remember that this person is still largely a stranger to you.
  4.  Relationship scams: Scammers can use social networks like Facebook or matrimonial websites. Once they’ve gained your trust they’ll start asking for money, often by telling you an emotional or hard luck story.

These tricks are hard to spot, so it’s always worth talking to a friend or relative about it, especially if things seem to be moving fast. Be careful if the person starts moving away from the chat room or dating site to communicating by email or text message.

Never send the person money or give them your account details. If you arrange to meet, make sure it’s in a public place, tell someone else where you’re going and don’t give away information too quickly

Therefore it is important that you take the following points into consideration:

A) Choose a neutral location, such as a coffee shop or a restaurant. Do not go to their house, or invite them to yours for the first date.

B) Tell your friends or someone you trust that you are going on a date and with whom.

C) Take mahram or family members with you when you going to meet

D) Do not leave your personal belongings unattended.

E) Don’t trust someone too quickly

F) Avoid any Travel scam

G) Never read and accept the sob story

H) Don’t allow anyone to pressure you

I) avoid any suspicious link shared by others. 

Report Profile

If someone sends you offensive messages or you find anything suspicious about certain profiles, please use this option to ‘Report Profile’