FAQ

Simply go to the the Registration page. Select the membership you want to sign up to and enter the details required.Create your username and password. You will receive a link or passcode to activate your account

Your profile is for you alone to use. If you are the Wali who has created the profile, the same advice applies.

Keep safe your username and password and don’t share with others. If you want to change your username you will have to contact the Admin team directly.

You can change your profile picture at any time pending approval.

Q: I’ve signed up for free but I want to switch to another membership, what do i do?

A: You can register for free and choose your membership at this point, or you can change membership later on. If you are already on a paid membership and wish to upgrade your membership you will be charged the difference. Contact the Admin team for further details.

Q: Why is my payment not going through?

A: Your payment may not be going through for a number of reasons. First check that your card is compatible and one of our approved Deen Marriage providers such as Visa, Mastercard, American Express, DBBL Nexus, bKash, Fast Cash, TapnPay, Brac, AB, MTB, iPay and many more. Secondly ensure you have sufficient funds for your membership level. 

Other reasons may be due to internet network problems or a problem with your account. If issues continue, contact us and we’ll go through it with you step by step.

Q: How old do I have to be to sign up to DeenMarriage.com?

A: The minimum age requirement is 18 years old for both males and females (including family or friends who sign up on behalf of a person). This age is according to the legislation as mandated under Bangladeshi law.

Q: I am already married and seeking another wife, does this platform allow that?

A: Whilst at Deen Marriage we recognise polygamy is permitted in Islam, this platform is only for Muslim singles who are looking to marry for the first time, divorcees and/ or widows.

Q: How can I create another account?

A: Deen Marriage unfortunately, does not allow multiple or duplicate accounts.

However, if you want to start fresh with a new account, you can do so by first logging into your existing account and deleting it.

Q: I left the site but want to rejoin, what do I do?

A: Simply log back into your existing account. Use the email address that you used when you originally signed up.

Log in to your account, then you can delete your account by following the steps outlined in our guide on How do I Delete my Deen Marriage Account?

Q: Why is my photo being rejected?

Deen Marriage prides itself on creating a Halal environment for all its members. We adhere to strict photo guidelines and any that do not meet this are removed for safety purposes.

• Your verification and uploaded photos must match
• Clearly visible face
• Sunglasses are not allowed
• Halal photos (e.g. no revealing or topless photos or any other such activities that cause offence)

Q: I wear a Niqaab, do I need to do a selfie? And will it be published online?

A: Yes a selfie is required. This is to make sure the profile belongs to a real person. Submitting your selfie is for our security purpose only. We’ll never share your data or photos with anyone.

When registering or updating your profile, it may say “Awaiting Approval” – this is to verify the profile.

Profiles are usually approved within 24 hours, in this time your photos will be blurred to other members.

Follow the guidelines to make sure your photos are approved as smoothly as possible.

Deen Marriage is based on Islamic principles as outlined in the Qur’an and Sunnah. This platform is here to help aide the Muslim single in finding their ideal partner.

We are open to all Muslims from different sects and practising levels. However we do not permit members to interact carelessly with the opposite gender and assist those who are serious in settling down and fulfilling their obligation.